Shipping policy

Shipping policy applies to customers that make a purchase at Pineapples Picks. If you have any questions, please contact our customer service team at pineapplespicks@yahoo.com. 

Shipping Options & Delivery Costs -  We offer the following shipping options - you will be asked to select a shipping method at checkout. [your shipping rates here] We are sorry but we do not ship to P.O. boxes. International Orders Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees. We recommend that you check with your local customs office before placing an order on our website as these fees can sometimes be significant and we are unable to calculate these for you. 

Order Processing Time - 

Tracking Your Order - Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.

Returns, Refunds, and Exchanges - We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes.